Payroll: Employee Health & Wellbeing

5th September 2019

Our Payroll team are often asked by clients for ideas about implementing wellbeing initiatives for their people, as well as other employee benefits.

We like to practise what we preach and to show why we have appeared in “The Sunday Times Best 100 Companies To Work For” for the past four years.

Bishop Fleming has a long history of promoting employee health and wellbeing, which we firmly believe to be critical to the ultimate success of any organisation.

Health & wellbeing policies can address the needs of employees in an holistic way - physical, mental and nutritional health as well as financial wellbeing. 

Our recent move to new offices in Torquay allowed us to focus on providing a more creative, bright and welcoming space to enhance the working environment. Our other offices already reflect this, though we feel there is always room for improvement.

Wellbeing policies are aligned to the business objective that a fit, healthy and happy workforce provides better client service, attracts and retains the best people and makes the business financially more successful. 

Talking helps

Employees are given the opportunity to voice their needs through Your Say, a forum where representatives from each office meet quarterly. It acts as a framework for discussion and consultation on matters affecting all employees. 

Wellbeing engages with local and national initiatives, to raise awareness and encourage employee engagement.  Mental health talks such as “Time to Talk Day” and mindfulness meditation workshops allow colleagues to freely discuss their experiences in order to reduce the stigma of mental health issues such as stress, in the workplace.

The opening and engaging nature of these talks helps staff see that they’re not alone, and that staff members of all levels are prepared to understand and help.


Benefits at Bishop Fleming include a generous holiday allowance, a contributory pension scheme, sabbatical leave and long service awards, and a wide range of flexible working options. All employees are given a CSR day to spend on a charitable or community activity, and employees are also given time off for blood donation. 

We run a cycle to work and childcare voucher scheme. Season ticket and car park loans are available. 

We have a gym and table tennis in some of our offices to encourage people to be active away from their desk. Staff participation in these activities is often very high, with 70% taking part in the recent steps challenge. 

Employees benefit from a healthcare benefit system called SimplyHealth. This package provides staff with a holistic health screening service, along with 24/7 access to registered counselling, cash back for x-rays, dental checks, optical checks, physio, osteopathy, chiropractic, acupuncture, reflexology, diagnostic consultations, prescriptions, vaccinations and hospital cover. 

Fresh fruit is available every day for all staff, to encourage healthier snacking. Free water bottles (sourced from a charity providing clean water across Africa) are provided to all staff to promote hydration.

Wellbeing Champions

Each of Bishop Fleming’s seven offices has a ‘Wellbeing Champion’ who drives the culture of health & wellbeing in the business, organising regular talks and activities and pointing staff in the direction of information and further support where necessary.

Employees have autonomy to engage in any wellbeing initiatives in which they are interested and feel comfortable, further driving the inclusive culture of health & wellbeing. 

Our Wellbeing Champions work closely with the people team and partners, including our Chair who is the Board sponsor for diversity, wellbeing and CSR. There is also a designated wellbeing hub on the intranet. 

The Wellbeing Champions organised a wellbeing week in September 2018, featuring guest speakers who presented on the 7 pillars of wellbeing identified at the start of the project being; mental, nutritional, physical, equality, fun, sleep and work environment.  Almost 90% of employees took part in some or all of the events during the week. 


The firm has seen many positive outcomes, many of which are hard to measure.  Anecdotally there has been a lot of discussions on physical and mental health and the number of additional activities organised by the firm has been impressive. We have also been able to measure the number of lost days to sickness and this has seen an improvement of 13% between the two years.

If you would like to discuss how you could enhance your wellbeing package for your staff, contact a member of our Payroll Team.


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